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Shipping & Returns - MyOpticalShop

Privacy Policy



We strive to deliver products purchased from MyOpticalShop in excellent condition and in the fastest time possible. We offer two simple way to ship, regular airmail and Global Express mail which is trackable internatinally.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges.
If you cancel part of the order, shipping charges will not be refunded.
If you return an order delivered to you, original shipping charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on MyOpticalShop.com’s Returns Policy.

Please find our shipping estimates and tracking website (if trackable) information below. Some countries allow register airmail to be trackable, some countries don’t. USA treats registered airmail number as a delivery confirmation number on USPS.comCanadapost.com does offer the ability to track registered airmail. If you have any questions regarding shipping and delivery, please contact us

In general, your order should be ready within 2 to 7 days for shipment. Depending on the complexity of your order and prescription, it takes variable amount of time to product the final pair of glasses. We offer two shipping options, one registered airmail and express mail. The registered airmail option takes about 7 to 10 days to reach any destination in the world and express mail takes 1 to 5 days depending on the destination. Below is a list of postal services online that can be used to track your order.

 Customer Country Registered Airmail Express Mail Tracking Website Trackable for Registered Airmail Trackable for Express Mail
US  7 to 10 days 3 to 5 days www.usps.com Yes Yes
Canada 7 to 14 days 3 to 7 days www.canadapost.com Yes Yes
Europe 7 to 10 days 3 to 5 days Based on each country Depends on each country Yes
Australia 5 to 7 days 2 to 4 days ice.auspost.com.au/ No Yes
Asia 3 to 7 days 1 to 3 days Based on each country Depends Yes

How do I check the status of my order?

You can check the status of your order at any time at this link. This page also has a postal tracking number that can be used to track the status of the order at our courier partner’s website. 

How long does it take for an order to be delivered to me?

We deliver most of our orders within 7 to 14 days from the order date. 

How are orders placed on MyOpticalShop.com delivered to me?

All orders placed on MyOpticalShop.com are dispatched through the global postal courier service.

Does MyOpticalShop.com deliver products worldwise?

Yes. At this point, MyOpticalShop.com delivers products globally.

How can I get my order delivered faster?

We offer two delivery options to ensure guaranteed and faster delivery of your order: Regular airmail and Global Express Mail.

The Global Express Mail is the fastest way to get your shipment.


Returns are easy, if for any reason you are not satisfied with your purchase, please return them to us in the original packaging within 30 days.

We will refund you in full along with shipping or exchange a new pair for you. No questions asked!